Romsley Fibre Limited takes the privacy of your information very seriously.
all information that you submit to Romsley Fibre via the Website.
This definition incorporates, where applicable, the definitions provided in
the Data Protection Laws;
small text file placed on your computer by this Website when you visit
certain parts of the Website and/or when you use certain features of the
Website. Details of the cookies used by this Website are set out in the
clause below ( Cookies);
Data Protection Laws
applicable law relating to the processing of personal Data, including but not
limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR,
and any national implementing laws, regulations and secondary legislation,
for as long as the GDPR is effective in the UK;
General Data Protection Regulation (EU) 2016/679;
Romsley Fibre, we or us
Limited of Dayhouse Farm, Old House Lane,
Romsley, Halesowen, West Midlands, B62 0EX;
UK and EU Cookie Law
Privacy and Electronic Communications (EC Directive) Regulations 2003 as
amended by the Privacy and Electronic Communications (EC Directive)
(Amendment) Regulations 2011;
User or you
third party that accesses the Website and is not either (i) employed by Romsley Fibre and acting in the
course of their employment or (ii) engaged as a consultant or otherwise
providing services to Romsley
Fibre and accessing the Website in connection with the provision
of such services; and
website that you are currently using, romsleyfibre.co.uk, and any sub-domains
of this site unless expressly excluded by their own terms and conditions.
subsidiary of British Telecommunications plc of 81 Newgate Street, London,
Department for Digital, Culture, Media & Sport of 100 Parliament Street,
London, SW1A 2BQ;
department of Worcestershire County Council of County Hall, Spetchley Road,
Worcester, WR5 2NP;
Inc. of 799 Market St, Floor 8, San Francisco, CA 94103, United States of
America, doing business as Airtable;
Rocket Science Group LLC d/b/a MailChimp of 675 Ponce De Leon Ave NE, Suite
The singular includes the plural and vice
References to sub-clauses, clauses,
schedules or appendices are to sub-clauses, clauses, schedules or appendices of
A reference to a person includes firms,
companies, government entities, trusts and partnerships
“including” is understood to mean
“including without limitation”
Reference to any statutory provision
includes any modification or amendment of it
The headings and subheadings do not form
respect to this Website. It does not extend to any websites that can be
accessed from this Website including, but not limited to, any links we may
provide to social media websites.
purposes of the applicable Data Protection Laws, Romsley Fibre is the
"data controller". This means that Romsley Fibre determines the
purposes for which, and the manner in which, your Data is processed.
may collect the following Data, which includes personal Data, from you:
contact Information such as email
addresses and telephone numbers
business entity Information
in each case, in
we collect Data
collect Data in the following ways:
Data is given to us by you
Data is collected automatically
that is given to us by you
Fibre will collect your Data in a number of ways, for example:
When you contact us through the Website,
by telephone, post, email or through any other means
When you elect to receive marketing
communications from us
When you complete registration of interest
In each case, in
that is collected automatically
the extent that you access the Website, we will collect your Data
automatically, for example:
automatically collect some information about your visit to the Website. This
information helps us to make improvements to Website content and navigation,
and includes your IP address, the date, times and frequency with which you
access the Website and the way you use and interact with its content.
we will collect your Data automatically
via cookies, in line with the cookie settings on your browser. For more
information about cookies, and how we use them on the Website, see the section
below, headed "Cookies".
use of Data
or all of the above Data may be required by us from time to time in order to
provide you with the best possible service and experience when using our
Website. Specifically, Data may be used by us for the following reasons:
internal record keeping
improvement of our products / services
transmission by email of marketing
materials that may be of interest to you
In each case, in
may use your Data for the above purposes if we deem it necessary to do so for
our legitimate interests. If you are not satisfied with this, you have the
right to object in certain circumstances (see the section headed "Your
the delivery of direct marketing to you via e-mail, we'll need your consent,
whether via an opt-in or soft-opt-in:
Soft opt-in consent is a specific type of
consent which applies when you have previously engaged with us (for example,
you contact us to ask us for more details about a particular product/service,
and we are marketing similar products/services). Under "soft opt-in"
consent, we will take your consent as given unless you opt-out.
For other types of e-marketing, we are
required to obtain your explicit consent; that is, you need to take positive
and affirmative action when consenting by, for example, checking a tick box
that we'll provide.
If you are not satisfied about our
approach to marketing, you have the right to withdraw consent at any time. To
find out how to withdraw your consent, see the section headed "Your
we share Data with
may share your Data with the following groups of people for the following
our employees, agents and/or professional
advisors – for internal record and statistic keeping and to allow the roll out
of broadband infrastructure
third party service providers who provide
services to us which require the processing of personal data - to help third
party service providers in receipt of any shared data to perform functions on
our behalf to help ensure the website runs smoothly, to allow the roll out of
broadband infrastructure roll outs and to store collected user information in a
Openreach – to confirm Data collected is
legitimate and to enable Openreach to build broadband infrastructure
DCMS – to confirm Data collected is
legitimate and to issue funding vouchers to Openreach
Superfast Worcestershire – to compile
broadband roll out statistics and ensure Data/roll out registrations are
Airtable – to store Data in a safe and
secure way in accordance with Data Protection Laws
Mailchimp – to facilitate sending of
Romsley Fibre marketing material, such as newsletters, if you opt-in, and to
send you crucial updates regarding any registrations of interest made
will use technical and organisational measures to safeguard your Data, for
we store your Data on secure servers.
and organisational measures include measures to deal with any suspected data
breach. If you suspect any misuse or loss or unauthorised access to your Data,
please let us know immediately by contacting us via this e-mail address:
you want detailed information from Get Safe Online on how to protect your
information and your computers and devices against fraud, identity theft,
viruses and many other online problems, please visit www.getsafeonline.org. Get
Safe Online is supported by HM Government and leading businesses.
we use certain service providers, we may use specific contracts approved by the
European Commission which give personal data the same protection it has in
Europe. For further details, see
a longer retention period is required or permitted by law, we will only hold
your Data on our systems for the period necessary to fulfil the purposes
if we delete your Data, it may persist on backup or archival media for legal,
tax or regulatory purposes.
have the following rights in relation to your Data:
Right to access - the right to request:
of the information we hold about you at any time
we modify, update or delete such information.
Right to correct - the right to have your
Data rectified if it is inaccurate or incomplete.
Right to erase - the right to request that
we delete or remove your Data from our systems.
Right to restrict our use of your Data -
the right to "block" us from using your Data or limit the way in
which we can use it.
Right to data portability - the right to
request that we move, copy or transfer your Data.
Right to object - the right to object to
our use of your Data including where we use it for our legitimate interests.
we provide you with access to the information we hold about you, we will not
charge you for this, unless your request is "manifestly unfounded or
excessive." Where we are legally permitted to do so, we may refuse your
request. If we refuse your request, we will tell you the reasons why.
make enquiries, exercise any of your rights set out above, or withdraw your
consent to the processing of your Data (where consent is our legal basis for
processing your Data), please contact us via this e-mail address:
you are not satisfied with the way a complaint you make in relation to your
Data is handled by us, you may be able to refer your complaint to the relevant
data protection authority. For the UK, this is the Information Commissioner's
Office (ICO). The ICO's contact details can be found on their website at
is important that the Data we hold about you is accurate and current. Please
keep us informed if your Data changes during the period for which we hold it.
to other websites
Website may, from time to time, provide links to other websites. We have no
control over such websites and are not responsible for the content of these
of business ownership and control
Fibre may, from time to time, expand or reduce our business and this may
involve the sale and/or the transfer of control of all or part of Romsley
Fibre. Data provided by Users will, where it is relevant to any part of our
business so transferred, be transferred along with that part and the new owner
permitted to use the Data for the purposes for which it was originally supplied
may also disclose Data to a prospective purchaser of our business or any part
the above instances, we will take steps with the aim of ensuring your privacy
experience of using the Website. Romsley
Fibre has carefully chosen these Cookies and has taken steps to ensure that
your privacy is protected and respected at all times.
Cookies used by this Website are used in accordance with current UK and EU
the Website places Cookies on your computer, you will be presented with a
message bar requesting your consent to set those Cookies. By giving your
consent to the placing of Cookies, you are enabling Romsley Fibre to provide a
better experience and service to you. You may, if you wish, deny consent to the
placing of Cookies; however certain features of the Website may not function
fully or as intended.
can find a list of Cookies that we use in the Cookies Schedule.
can choose to enable or disable Cookies in your internet browser. By default,
most internet browsers accept Cookies but this can be changed. For further
details, please consult the help menu in your internet browser.
You can choose to delete Cookies at any
time; however you may lose any information that enables you to access the
Website more quickly and efficiently including, but not limited to,
is recommended that you ensure that your internet browser is up-to-date and
that you consult the help and guidance provided by the developer of your
internet browser if you are unsure about adjusting your privacy settings.
more information generally on cookies, including how to disable them, please
refer to aboutcookies.org. You will also find details on how to delete cookies
from your computer.
reasonably believe your rights will not be affected.
any court or competent authority finds that any provision of this privacy
policy (or part of any provision) is invalid, illegal or unenforceable, that
provision or part-provision will, to the extent required, be deemed to be
deleted, and the validity and enforceability of the other provisions of this
otherwise agreed, no delay, act or omission by a party in exercising any right
or remedy will be deemed a waiver of that, or any other, right or remedy.
Agreement will be governed by and interpreted according to the law of England
and Wales. All disputes arising under the Agreement will be subject to the
exclusive jurisdiction of the English and Welsh courts.
from time to time or as may be required by law. Any changes will be immediately
posted on the Website and you are deemed to have accepted the terms of the
may contact Romsley Fibre by email at email@example.com.
Below is a list of the
cookies that we use. We have tried to ensure this is complete and up to date,
but if you think that we have missed a cookie or there is any discrepancy,
please let us know.
Strictly necessary cookies - These cookies
are essential in order to enable you to move around the website and use its
features, such as accessing secure areas of the website. Without these, cookies
services you have asked for, like shopping baskets or e-billing, cannot be
Third party cookies – These cookies are
stored from other websites (from a provider such as Airtable) and are needed to
ensure features like our registration form can function correctly. Without these,
we could not accept registrations.