Romsley Fibre Limited takes the privacy of your information very seriously.
1. Definitions and interpretation
collectively all information that you submit to Romsley Fibre via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below ( Cookies);
Data Protection Laws
any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
the General Data Protection Regulation (EU) 2016/679;
Romsley Fibre, we or us
Romsley Fibre Limited of Dayhouse Farm, Old House Lane, Romsley, Halesowen, West Midlands, B62 0EX;
UK and EU Cookie Law
the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or you
any third party that accesses the Website and is not either (i) employed by Romsley Fibre and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Romsley Fibre and accessing the Website in connection with the provision of such services; and
the website that you are currently using, romsleyfibre.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
a subsidiary of British Telecommunications plc of 81 Newgate Street, London, EC1A 7AJ;
the Department for Digital, Culture, Media & Sport of 100 Parliament Street, London, SW1A 2BQ;
a department of Worcestershire County Council of County Hall, Spetchley Road, Worcester, WR5 2NP;
Formagrid, Inc. of 799 Market St, Floor 8, San Francisco, CA 94103, United States of America, doing business as Airtable;
The Rocket Science Group LLC d/b/a MailChimp of 675 Ponce De Leon Ave NE, Suite 5000
Atlanta, Georgia 30308;
i. The singular includes the plural and vice versa
iii. A reference to a person includes firms, companies, government entities, trusts and partnerships
iv. “including” is understood to mean “including without limitation”
v. Reference to any statutory provision includes any modification or amendment of it
b. For purposes of the applicable Data Protection Laws, Romsley Fibre is the "data controller". This means that Romsley Fibre determines the purposes for which, and the manner in which, your Data is processed.
3. Data collected
a. We may collect the following Data, which includes personal Data, from you:
ii. contact Information such as email addresses and telephone numbers
iii. address Information
iv. business entity Information
4. How we collect Data
a. We collect Data in the following ways:
i. Data is given to us by you
ii. Data is collected automatically
5. Data that is given to us by you
a. Romsley Fibre will collect your Data in a number of ways, for example:
i. When you contact us through the Website, by telephone, post, email or through any other means
ii. When you elect to receive marketing communications from us
iii. When you complete registration of interest forms
6. Data that is collected automatically
a. To the extent that you access the Website, we will collect your Data automatically, for example:
i. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
ii. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".
7. Our use of Data
a. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
i. internal record keeping
ii. improvement of our products / services
iii. transmission by email of marketing materials that may be of interest to you
b. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).
c. For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in:
i. Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out.
ii. For other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.
iii. If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed "Your rights" below.
8. Who we share Data with
a. We may share your Data with the following groups of people for the following reasons:
i. our employees, agents and/or professional advisors – for internal record and statistic keeping and to allow the roll out of broadband infrastructure
ii. third party service providers who provide services to us which require the processing of personal data - to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website runs smoothly, to allow the roll out of broadband infrastructure roll outs and to store collected user information in a secure way
iii. Openreach – to confirm Data collected is legitimate and to enable Openreach to build broadband infrastructure
iv. DCMS – to confirm Data collected is legitimate and to issue funding vouchers to Openreach
v. Superfast Worcestershire – to compile broadband roll out statistics and ensure Data/roll out registrations are legitimate
vi. Airtable – to store Data in a safe and secure way in accordance with Data Protection Laws
vii. Mailchimp – to facilitate sending of Romsley Fibre marketing material, such as newsletters, if you opt-in, and to send you crucial updates regarding any registrations of interest made
9. Keeping Data secure
a. We will use technical and organisational measures to safeguard your Data, for example:
i. we store your Data on secure servers.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: email@example.com.
b. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
c. Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en
10. Data Retention
b. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
11. Your rights
a. You have the following rights in relation to your Data:
i. Right to access - the right to request:
1. copies of the information we hold about you at any time
2. that we modify, update or delete such information.
ii. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
iii. Right to erase - the right to request that we delete or remove your Data from our systems.
iv. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
v. Right to data portability - the right to request that we move, copy or transfer your Data.
vi. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
b. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
c. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: firstname.lastname@example.org.
d. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.
e. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
12. Links to other websites
13. Change of business ownership and control
b. We may also disclose Data to a prospective purchaser of our business or any part of it.
c. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
b. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
c. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Romsley Fibre to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
d. You can find a list of Cookies that we use in the Cookies Schedule.
e. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
f. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
g. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
h. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
c. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
d. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.
· Strictly necessary cookies - These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these, cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
· Third party cookies – These cookies are stored from other websites (from a provider such as Airtable) and are needed to ensure features like our registration form can function correctly. Without these, we could not accept registrations.